User Research
Consistent interviews. Consistent insights.
of variance in qualitative research findings is attributable to interviewer effect — not the participants.
The Problem
User interviews are only as good as the interviewer. Probing depth varies. Topics get skipped. Biases creep in. And scaling interviews across a team means scaling all of those inconsistencies into your findings.
How It Works
Script the interview
Write your research questions, probing branches, and the target persona. The AI moderates to your spec.
Participants self-schedule
They get a link and complete a structured voice interview with the AI moderator — no researcher present required.
Synthesise the output
Transcripts scored by coverage and depth, ready for your next sprint planning or research report.
What Decibl Scores
Topic coverage
Were all key research areas explored, or did some threads get dropped?
Probing depth
Were follow-up questions asked when answers were vague or interesting?
Consistency
Was the same core ground covered across all participants for valid comparison?
Follow-up quality
Did the interview adapt to what the participant said, or rigidly follow the script?
Example Scenario
B2B SaaS product discovery interview
A 20-minute structured discovery interview with a power user exploring workflow pain points, current tool usage, and willingness to switch.
Other Use Cases
Candidate Screening
Automate first-round screening with AI voice interviews. Consistent, scored, and ready to review — no scheduling calls needed.
CUSTOMER SUCCESSSupport Training
AI-powered support agent training. Practice de-escalation, billing disputes, and difficult customers with a realistic AI — before going live.
RISK & COMPLIANCECompliance Roleplay
AI compliance training through scenario-based roleplay. Auditable, scored sessions that build real judgment — not just quiz scores.
Ready to build your first user research agent?
Takes 5 minutes to set up. No calls to schedule, no software to install.