Conversational AI agents that actually train your team.
Stop running role-plays on Zoom. Decibl's conversational agents simulate the customer, the candidate, the difficult conversation — on demand, scored, replayable.
What your team practices
Any conversation your team dreads, Decibl simulates it — so they walk in confident.
Sales Coaching
Practice cold calls, objection handling, and deal closing with a realistic AI buyer who pushes back just like a real prospect.
Support Training
Train support staff on angry customers, billing disputes, and escalation handling — without putting real customers at risk.
Candidate Screening
Screen 50 candidates without scheduling a single call. Every candidate gets a consistent, scored experience.
Leadership Development
Practice feedback delivery, performance conversations, and difficult management scenarios in a safe environment.
User Research
Run consistent user interviews at scale. The AI interviewer follows your script while adapting to natural conversation.
Compliance Roleplay
Train teams on regulatory requirements through scenario-based roleplay — recorded, scored, and auditable.
What Decibl replaces
Teams have been patching this gap with expensive workarounds. Decibl replaces them all.
Expensive, hard to schedule, inconsistent feedback
No practice, no feedback, forgotten within a week
Can't scale to 50+ reps or a distributed team
Voice-native, on-demand, scored, and replayable. Your team practices in realistic AI conversations — any time, any scenario, at any scale.
How it works
From scenario to coaching feedback in minutes — not weeks.
Define the scenario
Set a persona, objectives, and success criteria. The AI agent becomes your customer, candidate, or counterpart.
Your team practices
Staff join a voice call with the AI agent — no scheduling, no waiting for a human coach.
Auto-scored transcript
Every session is scored against your rubric, timestamped, and ready to review in seconds.
Manager reviews + coaches
Share clips, drop comments on specific turns, and send personalized feedback reports.
How we compare
Decibl is the only platform built voice-first, with real-time AI and full pricing transparency.
| Feature | Decibl | HireVue | Hyperbound | Listen Labs | Mursion | Drift |
|---|---|---|---|---|---|---|
| Voice-native | ✓ | — | ✓ | ✓ | ✓ | — |
| Real-time AI | ✓ | — | ✓ | ✓ | — | ✓ |
| Auto scoring | ✓ | ✓ | ✓ | ✓ | — | — |
| Multi-tenant | ✓ | ✓ | — | — | ✓ | — |
| Pricing transparency | ✓ | — | — | — | — | — |
| Build your own scenarios | ✓ | — | ✓ | — | — | — |
Why conversational AI
The best training is deliberate practice in realistic conditions. Decibl delivers that — at any scale.
Practice makes permanent
Reading about objection handling doesn't build muscle memory. Speaking does. Decibl makes practice frictionless.
On demand, at scale
50 reps practicing simultaneously, any time zone, no scheduling. Human coaches can't do that.
Scored every time
Rubric-based scoring on every session. Know exactly where each rep struggles — no gut-feel guesswork.
Replayable
Click any transcript turn to jump to that moment in the audio. Share clips directly with your team.
Frequently asked questions
Train every conversation before it matters
No scheduling. No waiting. Just practice — scored, replayable, and ready when you are.
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